Privacy Policy

Effective Date: May 21, 2026  •  Last Updated: May 21, 2026

MedThermal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website at medthermal.com (the "Site"). By using the Site, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

We collect information you voluntarily submit through our Site:

• -Contact Form: When you submit an inquiry through our contact page, we collect your name, email address, company name (if provided), and message content.
• -Amazon Launch Notification: When you sign up to be notified about our Amazon product launch, we collect your email address.

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• -Browser type and version
• -Operating system
• -Pages visited and time spent on each page
• -Referring website or source
• -General geographic location (city/region level, not precise location)

We use privacy-respecting analytics to understand how visitors use our Site. We do not use this data to personally identify individual visitors.

Cookies

Our Site may use essential cookies required for basic site functionality. We do not use advertising cookies or third-party tracking cookies. We do not participate in cross-site tracking or ad networks.

How We Use Your Information

We use the information we collect for the following purposes:

• -Responding to your inquiries and contact form submissions
• -Sending Amazon launch notifications to users who have opted in
• -Improving our Site and understanding general usage patterns
• -Communicating with potential business partners about our products and services

We do not sell, rent, or trade your personal information to third parties. Your information is used solely for internal business purposes as described above.

How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• -Service Providers: We may share information with trusted service providers who assist us in operating our Site, sending emails, or processing inquiries - but only to the extent necessary for them to perform those services on our behalf.
• -Legal Requirements: We may disclose information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• -Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change.

Data Retention

We retain contact form submissions and email notification sign-ups for as long as reasonably necessary to fulfill the purposes described in this policy. You may request deletion of your information at any time by contacting us at the email address below.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• -Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• -Deletion: You may request that we delete your personal information.
• -Opt-Out: If you have signed up for Amazon launch notifications, you may unsubscribe at any time by using the unsubscribe link in any notification email or by contacting us directly.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our Site may contain links to third-party websites (such as Amazon or LinkedIn). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Security

We take reasonable measures to protect the information we collect from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Email: hello@medthermal.com

Location: Livermore, CA, USA