Terms of Use

Effective Date: May 21, 2026  •  Last Updated: May 21, 2026

Welcome to medthermal.com (the "Site"), operated by MedThermal ("MedThermal," "we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Site.

Use of the Site

This Site is intended to provide general information about MedThermal products and services. You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• -Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• -Attempt to interfere with or disrupt the Site's operation, servers, or networks
• -Use any automated system, including bots, crawlers, or scrapers, to access the Site without our prior written consent
• -Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
• -Use the Site to transmit any advertising or promotional material without our prior written consent

Medical Disclaimer

MedThermal products are temperature-controlled transport containers. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

The information on this Site is provided for general informational purposes only and is not intended as medical advice. Always consult your physician, pharmacist, or other qualified healthcare provider regarding the storage and transport requirements for your specific medications. Do not rely solely on MedThermal products or information on this Site to determine whether your medication has been stored or transported at appropriate temperatures.

Temperature performance data presented on this Site, including charts and comparisons, represents internal testing under controlled conditions unless otherwise stated. Real-world performance may vary based on ambient temperature, usage conditions, PCM rod preparation, lid seal integrity, and other factors. Performance data should not be interpreted as a guarantee of specific results.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, and other information on the Site are accurate. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. Product availability, specifications, and packaging are subject to change without notice.

Colors and appearance of products shown on the Site may vary from actual products due to monitor and display settings.

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, product designs, illustrations, and software, is the property of MedThermal or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

"MedThermal," the MedThermal logo, and all related names, logos, product and service names, designs, and slogans are trademarks of MedThermal. You may not use these marks without prior written permission.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial informational purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, or otherwise use any content from this Site without our prior written consent.

Third-Party Links and Services

This Site may contain links to third-party websites or services, including but not limited to Amazon.com. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. MedThermal is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc.

User Submissions

If you submit any information, inquiries, or other content through the Site (including through contact forms or email sign-up forms), you represent that you have the right to submit such content and that the content is accurate. You grant MedThermal a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, and store such submissions for the purpose of responding to your inquiry and improving our products and services.

Do not submit any content that is unlawful, threatening, defamatory, obscene, or otherwise objectionable, or that infringes on any third party's intellectual property or other rights.

Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

Disclaimer of Warranties

The Site and all content, products, and services provided through the Site are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, MedThermal disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

MedThermal does not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site or the servers that make it available are free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall MedThermal or its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of or inability to use the Site, any content on the Site, or any products or services obtained through the Site, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if MedThermal has been advised of the possibility of such damages.

In no event shall MedThermal's total liability to you for all claims arising out of or related to the Site exceed one hundred dollars ($100.00).

Indemnification

You agree to indemnify, defend, and hold harmless MedThermal and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions. Any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Alameda County, California, and you consent to the personal jurisdiction of such courts.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and MedThermal regarding your use of the Site and supersede any prior agreements.

Contact

If you have questions about these Terms of Use, please contact us:

Email: hello@medthermal.com

Location: Livermore, CA, USA